Privacy Policy

1. Overview

Evolve365 ("we", "us", "our") respects your privacy. This Privacy Policy explains how Life Assess Limited collects, uses, stores and protects personal information when you use e365.app and related services — including the assessment store, evolution dashboard, bookstore, subscriptions and coaching features.

By using Evolve365, you consent to the practices described here. If you do not agree, please do not use the Platform.

2. Information we collect

Account information: name, email address, password (stored securely), organisation details where applicable and profile preferences.

Assessment & evolution data: your responses, scores, results, evolution wheel progress, reassessment history and generated reports or recommendations.

Purchase & billing data: transaction records, purchased assessments or books, subscription status and payment references processed by Stripe, Paystack or other payment partners (we do not store full card details on our servers).

Usage data: pages visited, features used, device/browser type, IP address and analytics events to improve the Platform.

Communications: messages you send via contact forms, support tickets, workshop registration or beta applications.

Consent choices: cookie preferences, marketing opt-ins and personalised vs general-resource consent selections.

3. How we use your information

To create and manage your account and authenticate access.

To deliver assessments, store results, generate reports and power the Personal Evolution Wheel and recommendations.

To process purchases, subscriptions and fulfil digital content (assessments, books, coaching add-ons).

To provide customer support and respond to inquiries.

To send service-related notices (for example, payment confirmations, security alerts or subscription renewals).

To improve our products through aggregated analytics and product research.

To comply with legal obligations and protect against fraud or misuse.

4. Legal bases (where applicable)

We process personal data based on: performance of a contract (providing services you request); legitimate interests (security, analytics, product improvement); consent (marketing, optional personalisation, cookies where required); and legal obligation.

5. Sharing & third parties

We do not sell your personal assessment results. We share data only as needed with:

• Payment processors (Stripe, Paystack) to complete transactions.

• Cloud hosting, email and analytics providers that help us operate the Platform under contractual safeguards.

• Coaches or organisation administrators only where you use Teams features or explicitly engage coaching services.

• Authorities when required by law or to protect rights and safety.

Aggregated or de-identified data may be used for research and reporting without identifying you.

6. Data retention & security

We retain account and assessment data while your account is active and as needed to provide services, comply with law or resolve disputes. You may request deletion subject to legal and operational requirements.

We apply administrative, technical and organisational measures to protect data, including encryption in transit (HTTPS), access controls and secure authentication. No method of transmission over the internet is 100% secure.

7. Your rights & choices

Depending on your location, you may have rights to access, correct, delete or export your personal data, object to certain processing or withdraw consent.

You can update profile information in your account settings, manage subscription billing where available and adjust cookie preferences via our cookie banner.

For consent-based personalisation, you may choose general resources only during onboarding and change preferences later in account settings.

To exercise privacy rights, contact support@e365.app. We will respond within a reasonable timeframe.

8. Cookies & analytics

Evolve365 uses cookies and similar technologies to keep you signed in, remember preferences, measure traffic and improve user experience. Non-essential cookies are used in line with your cookie consent choices where applicable.

You can control cookies through your browser settings; disabling cookies may limit some Platform features.

9. International transfers

Your information may be processed in countries where we or our service providers operate. We take steps to ensure appropriate safeguards when data is transferred internationally.

10. Children

Evolve365 is not directed at children under 16. We do not knowingly collect personal data from children. Contact us if you believe a child has provided information and we will take appropriate steps.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use after updates constitutes acceptance of the revised policy.

Privacy questions or requests: support@e365.app.